Client feedback survey 2022
Since 2017, Bellevue Law has been conducting an annual client feedback survey using an external agency.
We cannot express just how grateful we are for so many warm and positive responses, many of which speak of our friendly yet professional touch, our reliable communication and our deep expertise.
We asked our clients to rank us in three areas:
Our value for money - 8.6/10
Communication on fees - 9.3/10
Recommend to a friend - 9.6/10
Florence Brocklesby, founder of Bellevue Law, couldn’t be happier:
“These results are testimony to the dedication, professionalism and humanity of the Bellevue Law team. It is the fifth consecutive year that our clients have given us a score of 9.5 or above in terms of their willingness to recommend us to friends and colleagues. And it is wonderful that the overwhelming majority of clients value how transparent we are in communicating our fees. What a great result!”
Here is what some of our clients had to say:
"Bellevue Law have a genuine approach to supporting your case no matter how big or small. I always felt heard and understood , my views considered and respected. All responses were timely and professional, never leaving doubt. At times, going above and beyond to ensure right decisions and next steps were made in order to protect me from a cost perspective. I would not hesitate to recommend Bellevue Law."
"I received an excellent service from Bellevue Law, where the people I came into contact with were always friendly and professional. I was extremely impressed and reassured by the speediness of the responses to my queries by my contact at Bellevue Law, who guided me skilfully and compassionately through a very stressful situation."
"The work that Bellevue delivers is nothing other than outstanding. As a firm they are responsive, pragmatic, fair and, unlike almost every other professional services firm I've ever engaged with, do not see the need to 'boil the ocean' when it's unnecessary with a view to bumping up fees. Cannot emphasize how highly I would recommend this firm."
"As the Director of a small company, having access to big firm expertise and skill is of significant value to me. The people are friendly, approachable and realistic and it means I can relax knowing the legal side of my company is in safe hands."
"I've relied on Bellevue's HR Legal advice and support for many years now, and above all others have found the team to be extremely knowledgeable about the challenges faced by startup companies. They make working with them a pleasure and they have always added value through the work they do."
"I have only positive things to say about Bellevue - advice and service of the highest standards without the City firm price tag."
"Legal advice of the highest quality. Impeccable service."
"A very professional and responsive firm that provide excellent legal advice and guidance."
"Outstanding advice. Outstanding value. Outstanding culture."
If you would like to discuss your experience of working with us, please do not hesitate to get in touch so we can continue to improve our service.
And if you are a lawyer who’s looking to work for a firm with flexible working, a commitment to ethical business and a positive culture in its DNA, please get in touch with Florence to arrange a confidential conversation.