Client feedback survey 2023

Since 2017, we have used an external agency for our client feedback. Many of our testimonials praise our lawyers for their warm yet professional touch, deep expertise and frequent communication.

For the sixth year in a row, Bellevue Law is pleased to announce that we have scored 9.5 or above when asking our clients if they are willing to recommend us to friends and colleagues.

Every year, we ask our clients to rank us in three areas.  This year, clients rated us, on average:

  • Recommend to a friend - 9.6/10
  • Value for money - 8.6/10
  • Communication on fees - 9.3/10

Florence Brocklesby, founder of Bellevue Law, said:

“We’re once again extremely grateful for the kind words of feedback and positive responses from our clients, and we’re very happy to say that this year we had a higher number of responses. It’s wonderful to read the testimonials, and I’m very proud of the team.”

Here is what some of our clients had to say:

“Bellevue is without a doubt the best law firm I have ever worked with. Their advice is clear-headed and powerful. They are transparent in their billing and deliver excellent value. They operate with integrity and passion. They always have my back. Superb.”

“Forget staid and unapproachable lawyers, Bellevue is totally the opposite - utterly professional yet friendly, happy to talk current law and what future areas might look like, recommendations rather than mandates, transparent on costs; the list is endless!”

“Bellevue Law provided a really impressive service,  efficient,  knowledgeable and empathetic. They were a huge help at a very difficult time.”

“My dealings with Bellevue Law have left an exceptionally positive feeling. They have guided me through a specific process with professionalism and in such a caring manner that I can only recommend this firm in the highest possible fashion.”

“Being made redundant can be pretty overwhelming and cloud one's judgement. Being well-advised and having the right support will remove a lot of anxiety and in most cases, ensure a better outcome. I would and will highly recommend Bellevue Law to whoever might require their services in the future.”

“I am sincerely grateful for Bellevue Law's highly professional and competent services. They not only got me the best possible outcome, but also kept me calm throughout the process. Being a full-time working mother, this really put me at ease during a stressful and unsettling time with my past employer. Bellevue Law were highly knowledgeable and caring whilst taking the time to explain the process before we began working together. Communication was always clear, and I was informed of all the developments in my case in a very timely manner. I really felt Bellevue Law were committed to getting me the best result right from the start of our interactions. Should the need arise in the future, I would not hesitate to use them again, and have already recommended them to others. Thank you for everything.”

“Bellevue Law provides outstanding service with top city experience and value for money. Their advice is commercial and client-focused - I would not use anyone else.”

“Highly professional and responsive team, delivered high quality and thoughtful work with outstanding personal interactions.”

“Bellevue Law Firm distinguishes itself with unparalleled professionalism, approachability, and unwavering support. The team's understanding nature shines through as they guide clients seamlessly from the initial stages to a successful conclusion.”

We’re always happy to receive feedback. If you’d like to discuss your experience working with us, please don’t hesitate to contact us so that we can continue to improve our services. 

If you’re a lawyer looking for a change in your career and searching for a firm with flexible working, ethical business and a positive culture in its DNA, please contact our founder, Florence Brocklesby, to arrange a confidential discussion.