Bellevue Law is delighted to have been recognised once again for our exceptional client service this year securing three out of four possible Legal 500 Client Satisfaction accolades. This marks a significant achievement for our boutique firm and reflects the trust, confidence, and positive experience of our clients.
What Is the Legal 500 Client Satisfaction Survey?
Each year, The Legal 500 surveys hundreds of thousands of clients about the legal services they receive, gathering an unparalleled volume of independent client feedback.
The survey evaluates law firms across four headline criteria:
- Lawyer and team quality
- Billing and efficiency
- Sector knowledge
- Net Promoter Score (NPS®) – a globally recognised client experience metric first devised by Bain & Co.
This approach provides the only globally comprehensive NPS® ratings for the legal sector, offering a transparent measure of client loyalty and satisfaction.
How Are Accolades Awarded?
The Legal 500 assesses law firm performance over a four‑year period, ensuring that accolades are based on sustained excellence rather than isolated results.
Accolades are awarded to the top 30% performing firms nationally for each of the four headline criteria, subject to market size and data validity.
This makes the recognition highly competitive and particularly meaningful for boutique firms.
Bellevue Law’s Achievement
Bellevue Law has been awarded accolades for:
- Lawyer and team quality
- Billing and efficiency
- Net Promoter Score (NPS®)
Achieving three out of four Client Satisfaction accolades puts Bellevue Law among the strongest-performing firms in the country, an exceptional accomplishment for a specialist boutique practice.
These results reflect our unwavering commitment to delivering outstanding legal expertise, sector insight, and value to every client, every day.
We are proud of our team and grateful to our clients for their ongoing trust, engagement, and feedback.
