A recent survey reported by People Management suggests that artificial intelligence is having a positive impact on employee experience, with around two-thirds of workers saying that AI has made their work more enjoyable.
The findings reflect a growing trend across workplaces, where AI tools are being used to automate routine tasks, streamline workflows, and support decision-making. As adoption continues to increase, organisations are beginning to see not just efficiency gains, but also improvements in employee satisfaction and engagement.
However, alongside these benefits, the use of AI at work raises important legal and ethical considerations for employers.
Anjali Malik, Associate at Bellevue Law, comments that while AI can enhance productivity and job satisfaction, organisations must remain mindful of their responsibilities when implementing these technologies.
“Employers need to ensure that the use of AI is transparent, fair and does not inadvertently create risks around discrimination, data protection or employee monitoring,” she notes.
AI systems can influence decisions in recruitment, performance management, and workforce planning. Without proper oversight, these tools may introduce bias or operate in ways that are not fully understood by those using them. This highlights the importance of having clear governance frameworks in place.
From an employment law perspective, key areas for employers to consider include:
- Transparency: ensuring employees understand how AI is being used and how decisions are made
- Data protection: complying with UK GDPR when processing employee data
- Fairness and bias: regularly auditing AI systems to mitigate discriminatory outcomes
- Employee relations: maintaining trust and engagement during technological change
While the survey findings point to a generally positive outlook, organisations should approach AI adoption strategically. Balancing innovation with compliance will be critical to achieving sustainable benefits.
The full article can be read on the People Management website (subscription required):
👉 https://www.peoplemanagement.co.uk/article/1960284/two-thirds-workers-using-ai-say-made-work-enjoyable-survey-finds
